Unlocking the Power of Artificial Intelligence: Top AI Courses from Salesforce
In today’s digital age, artificial intelligence (AI) has become an integral part of various industries, revolutionizing the way companies operate and make decisions. As AI continues to transform businesses, the demand for professionals with AI skills is on the rise. To address this need, Salesforce offers a range of AI courses on Trailhead, designed to equip individuals with the essential skills to excel in their careers.
AI is transforming businesses
Artificial Intelligence Fundamentals
The AI Fundamentals course on Trailhead provides a comprehensive introduction to AI, covering key concepts, challenges, and tasks that AI can perform. This course explains the differences between hand-coded algorithms and trained models, the relationship between machine learning and AI, and the impact of data types on training. It also delves into neural networks, their components, and the complexity of deep learning.
Large Language Models
The Large Language Models course focuses on the training and fine-tuning of large language models (LLMs), enabling learners to choose the right LLM for their business and understand the limitations of different LLM options.
LLMs are revolutionizing language processing
Generative AI Basics
The Generative AI Basics course explores the capabilities and underlying technology of generative AI, covering key vocabulary, the tech stack, and rapid development components. This course addresses common business concerns about generative AI, providing learners with a solid understanding of this emerging technology.
Natural Language Processing Basics
The Natural Language Processing Basics course covers the evolution and everyday applications of natural language processing (NLP), differentiating between NLP, natural language understanding, and generation. This course explains key techniques like sentiment, intent, and context analysis.
NLP is transforming the way we interact with machines
Einstein Classification Apps for Service
The Einstein Classification Apps for Service course teaches learners how to use Einstein classification apps to enhance case data with predictive intelligence, saving support agents time. This course covers preparing data, implementing the apps, adjusting prediction settings, and enabling agents to utilize Einstein’s recommendations.
Prompt Fundamentals
The Prompt Fundamentals course focuses on writing effective prompts for generative AI, covering prompt design, creating prompt templates, adding CRM data to prompts, and iterating on the design process to improve content creation.
Model Fine-Tuning
The Model Fine-Tuning course covers the benefits, mechanics, and challenges of fine-tuning large language models, explaining when to use fine-tuning and how to prepare datasets. This course provides an overview of the fine-tuning process.
Generative AI for Images
The Generative AI for Images course teaches techniques for creating high-quality images with AI, highlighting the advantages of diffusion models over GANs. This course covers popular generative AI tools, setting realistic goals, creating effective prompts, and addressing ethical concerns of AI-generated artwork.
AI-generated artwork is becoming increasingly popular
Responsible Creation of Artificial Intelligence
The Responsible Creation of Artificial Intelligence course covers creating ethical AI systems by removing bias from data and algorithms. This course teaches defining bias and fairness, building diverse teams, aligning design with company values, understanding ethical vs. legal standards, and implementing best practices to identify and mitigate ethical risks in AI development.
Critical Thinking and Decision-Making with Data and AI
The Critical Thinking and Decision-Making with Data and AI course covers strategies for enhancing decision-making with data and AI, including critical thinking, data-driven decision-making, and AI integration. This course teaches questioning techniques, decision-making models, real-world applications, and ethical considerations across various industries.
AI is transforming decision-making
By taking these AI courses on Trailhead, individuals can gain the essential skills to excel in their careers and stay ahead in the rapidly evolving AI landscape.
