The AI Revolution: How Coforge’s Quasar is Changing the Game
The Indian IT industry is witnessing a significant shift towards generative AI, with companies like Coforge taking the lead. Their latest innovation, Quasar, is a game-changer in the world of AI. Powered by 23 large language models (LLMs), Quasar is not just a single solution platform, but a comprehensive suite of over 100 solutions and capabilities.
Quasar offers a wide range of AI capabilities, from document processing to speech recognition.
Quasar’s modular and scalable architecture makes it an attractive option for businesses looking to integrate AI into their operations. With its library of over 100 pre-built cognitive and generative use cases, Quasar is poised to revolutionize the way we approach AI.
“Quasar is not only packaged with generative AI capabilities, which we have built with our IP, but also other aspects of AI like vision models,” said Speight.
The Challenges of AI Adoption
While technology is not the biggest challenge in AI adoption, change management is. Customers often harbor concerns about AI’s impact and which models to employ, while also factoring in cost implications. However, with the right approach, AI can be a powerful tool for businesses.
Generative AI can facilitate onboarding processes, reducing the need for human involvement.
Coforge’s AI-powered solution for contact center automation is a prime example of this. By analyzing incoming queries, providing insights, and enabling self-assist, businesses can reduce the need for human agents, resulting in cost optimization.
The Future of AI
As AI continues to evolve, it’s clear that the future is bright. With Quasar, Coforge is leading the charge in AI innovation. As Bagchi said, “The real challenge lies in addressing the discussions surrounding AI capabilities.”
Quasar offers a wide range of AI-powered solutions, from document processing to speech recognition.
With Quasar, the possibilities are endless. From onboarding to customer service, AI is poised to revolutionize the way we do business.
